Monitor Your Processes…
Blog: BPM from a Business Point of View
At the time of designing (and probably automation)
process might look good and complete without issues. In reality some new
issues, bottlenecks and/or opportunities might arise. You will not be able to
resolve them or take advantage of opportunities unless you monitor the process.
Metrics to define success
Implementing your improved
process successfully is good for the company and it is good for you.