Of course you should use journey map to define CX metrics: It’s the only way to define outside-in CX metrics that: Capture important pain or peak points Measure the right CX drivers Align operational metrics with customers’ expectations (e.g., how you measure delivery times). But why are only 39% of CX* pros using journey maps […]
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Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.
Copy/Paste this code in your website html code:
Customizing your BPI Web Feed
You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.
Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:
Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:
Some integration examples
