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Learn how communications can transform the customer experience

Blog: OpenText

The world has changed and so have customers’ expectations. Today, customers want—and expect—the relevant, personal, consistent, and seamless experiences they get from leaders like Amazon and Netflix. Every customer interaction is an opportunity to exceed expectations, whether it’s online, offline, or a combination of the two. A new world demands a new approach. With 65 …

The post Learn how communications can transform the customer experience appeared first on OpenText Blogs.

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