Blog Posts Process Management

Knowledge Worker Autonomy And It’s Impact On The Employee Experience

Blog: Forrester BPM Center of Excellence

As organizations continue efforts to perpetually reduce costs, knowledge worker productivity becomes a key focus. Specifically this means giving knowledge workers the ability to work on their own without assistance from other knowledge workers. Done well, this is autonomy. Done poorly, it can be difficult to know what to do, how to do it, and […]

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