Blog Posts Process Management

Join us at CX Europe 2018 for insight into customer understanding and other key CX priorities

Blog: Forrester BPM Center of Excellence

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide. CX Europe 2018 is just 10 days from now — Tuesday […]

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