Blog Posts Process Management

It’s The Most Wonderful Time Of The Year For Segmentation

Blog: Forrester BPM Center of Excellence

Well, sort of. It actually depends on what type of segmentation you’re interested in, which of course depends on what you plan to do with your segmentation. (Segmentation is not an end in itself but a possible means to an end.) My new report, “The Best Of Times And The Worst Of Times For Segmentation,” […]

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