Introduction to BPM, Business Process Management, BPM
Description
A simple introduction to BPM from a practioner’s point of view. A start point for entry into this exciting field
Transcript
Introduction to BPM Sarbashrestha Panda August 2008 Coverage Detailed
- What is BPM
- Process Reference Models
- Process Modeling
- Notations
- Modeling Essentials (What to capture)
- KPIs
- Process Analysis
- Non Value Adding Activities (NVAs)
- FMEA/Root Cause
- Simulation (Bottlenecks, Costs, Resources fine-tuning)
- Process Design
- Inputs to Design
- Process Design best practices
- Tools :
- BPA Vs BPMS
- Components and structure of a BPMS
- Overview of a BPA/BPM tool
- BPM is a set of processes that help organizations optimize their business performance. It is a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that drive business performance. Wikipedia
- The ABPMP definition of Business Process Management is:
- “ Business Process Management (BPM) is a disciplined approach to identify, design, execute, document, monitor, control, and measure both automated and non-automated business processes to achieve consistent, targeted results consistent with an organization's strategic goals. BPM involves the deliberate, collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility.”
- https://www.bpminstitute.org/articles/article/article/what-is-bpm-anyway.html
- So, what really is Business Process Management (BPM)?
- A process of managing your business processes
- A management discipline.
- A technology or set of technologies
- A rapid application development framework
- Mapping Techniques/ Notations
- Flowcharting
- Activity Diagrams
- IDEF
- EPC (Event driven process charts)
- BPMN
- http://www.diveintobpm.org/
- Boxes represent functions
- Arrows represent real objects or data
- Org view
- Roles
- Responsibilities
- Locations
- Data View
- Input objects
- Output objects
- Transformations
- System View
- Rules
- Flow dependencies
- Others
- Simulation Parameters
- Measures Vs KPIs
- Types
- Financial / Operational / Transactional
- Department Level, Process Level, Organizational Level
- NVA – Non Value Added Activities
- Lean concepts
- Muda - Waste
- Muri - Overburden
- Mura – Unevenness
- FMEA
- Root Cause Analysis
- Simulation
- Inputs from
- SMEs
- FMEAs
- Gap Analysis
- Benchmarking
- Best Practices
- Weed out the NVA
- Check necessity of each activity
- Parallelism
- Optimize communication
- Resource allocation
- Order task according to cost / effects
- Process Maturity Models
- BPM Implementation Methodology
- Process Governance
- SOA and BPM