Human + Machine: Forrester’s CXSF Forum, 10/19 – 10/20
Blog: Forrester BPM Center of Excellence
Forrester’s CX team is putting the final touches on Human + Machine, our customer experience forum in San Francisco for 2017. This year we shine a spotlight on how AI can improve customer experience. That includes both how companies innovate with AI today, and the most exciting opportunities for tomorrow. We’re starting out with a case […]
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