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How to Write a Knowledge Base Article [In-Depth Guide + Examples]

Blog: SweetProcess

Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Based on a report by Statista, 88 percent of customers prefer businesses to have a self-support portal. It goes without saying that having an effective knowledge base repository is crucial to increasing customer satisfaction. But […]

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Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/how-to-write-a-knowledge-base-article-in-depth-guide-examples/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples

BPMN.org

XPDL.org

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