business management process management blog posts

How to Develop Key Performance Indicators (KPIs)

Blog: The APQC Blog

Best-practice organizations know that choosing the right KPIs is a critical step in generating meaningful insights and reports. A well-balanced set of measures provides actionable insights into an organization’s performance, helps identify current challenges and opportunities, and aligns with the organization’s culture and strategic goals.In July, I wrote about what KPIs are and their perceived effectiveness. This is part two of the series and covers how organizations can develop their KPIs.