How the Texas DFPS Streamlined its Operations to Processes Over 40,000 Requests Annually
Justin Compton and Heather MacLean are employees of the Texas Department of Family and Protective Services, a government agency that processes over 40,000 requests for records every year. With such a high volume of work, the organization has to be careful to ensure accuracy in its documentation. Having used several tools such as SharePoint, Microsoft […]
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