How Automation Is Impacting Enterprises In 2019
Blog: Forrester BPM Center of Excellence
Forrester’s predictions that automation will become the tip of the digital transformation spear in 2019, impacting everything from infrastructure to customers to business models. Now that we’re four months in, we’ve evaluated whether our five predictions were on track. We predicted that 40% of enterprises will have automation centers and frameworks in place this year. […]
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