HETT 2022: Demystifying Process Automation In Healthcare
Blog: Flowforma - BPM
Now that the dust has settled on the Healthcare Excellence Through Technology Show (HETT) exhibition in late September, it is a great time to reflect on another super event at the fantastic ExCel arena in London.
Change is definitely in the air and the pace of digitisation is clear to be seen. I remember a conversation with a Healthcare leader, ‘post covid’, on how there had been more change in 18 months than there had in the previous 18 years. Now, a further 18 months down the line, you can see the urgency to automate healthcare workflows ramping up even further.
Although this still needs to be accelerated, conversations with end users indicate that their efforts are still inhibited by manual processes, and the plethora of systems they must access, which is taking them away from their core roles.
One recurring question (I lost count of the number of times) was, ‘so are you guys RPA?’ This is a lot to do with the significant efforts that have been made within the RPA space over the last five years and some of the success stories. However, there is also a slightly negative connotation as it seems that the consensus is that RPA can be used in every scenario in relation to workflow and one size fits all. A myth that warrants some explanation.
Leave a Comment
You must be logged in to post a comment.
