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Hero Culture Part 3: Process Frameworks to the Rescue

In my most recent post, I explained how documenting process and organizational knowledge can help employees easily find the information they need to do their jobs, skipping much of the trial and error that often requires organizational heroes to come to the rescue. When organizations decide to tackle the hero culture problem by documenting their […]

The post Hero Culture Part 3: Process Frameworks to the Rescue appeared first on SuccessfulWorkplace.

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