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Health Insurers Must Improve Member Experience Now or Be Replaced

Blog: Forrester BPM Center of Excellence

Improve Your Member Experience Now or Be Replaced Oscar Health is leading with a customer-centric business model and using technology to transform the future of health insurance. Alphabet’s continued investment in Oscar Health follows recent profit announcements from Oscar, firing a second warning shot to insurers. As Oscar shifts its focus to new populations including […]

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