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Has your CCM solution reached the end of the road?

Blog: OpenText

Image displays a road closure sign.

End of life, performance issues, compliance concerns, lack of cloud roadmap. Has your customer communications management (CCM) solution reached the end of the road? If you’re feeling unsure about the future, you’re not alone.  Customer experience is evolving at a breakneck pace. According to Accenture, 64% of consumers wish companies would respond faster to meet …

The post Has your CCM solution reached the end of the road? appeared first on OpenText Blogs.

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