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Government Agencies: Stop Sitting On EX Insights

Blog: Forrester Blog for Business Process and Applications Professionals

Governments have more employee data but aren’t translating it into insights or action. That was a key finding in our Forrester report, Government Employee Experience In 2021 in which we describe global government employee experience (EX) trends. As in previous years, we cut Forrester’s Future Of Work (FoW) survey data for government employees, and compared results to average scores combining government and […]

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