Goal directed processes
Blog: Pragmatic 2.0
Jim Sinur has a interesting post on Gartner detailing the idea of goal directed processes. Certainly a combination of flow directed and goal directed processes help enterprise to be agile and yet be controlled for regulatory needs. My interest in this post is around the empowerment that can be provided to the process workers (or should I call them knowledge workers) more scope for taking decisions towards a goal. The declarative aspect of such modeling “empowers” the knowledge workers to have the flexibility needed to achieve the goal.