Blog Posts Process Management

Go The Distance With Your Marketing – Understand Why Customers Use Social Media

Blog: Forrester BPM Center of Excellence

Headlines such as “Your Instagram Posts May Hold Clues to Your Mental Health” and “One Social Network Ranked Worst for Young People’s Mental Health and Well-being” appear across marketing publications and the mainstream news. What makes social media so addictive and occasionally problematic? I partnered with Anjali Lai to write “Mine The Emotions Behind Your […]

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