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Glassdoor’s Mishandling Of Customer Data Has Users Heading For The Exits

Blog: Forrester BPM Center of Excellence

Glassdoor sparked public ire after it covertly added users’ real names, jobs, and job titles to their previously anonymous profiles. While Glassdoor tried to reassure users that the move isn’t a big deal and that their reviews will remain anonymous, users are understandably unsettled by the company unmasking their identities. Headlines such as “If you’ve […]

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