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Future of Technology Services, Navigating the New Normal

Blog: NASSCOM Official Blog

The global pandemic has had tremendous impact on the global and Indian technology services industry. There are several immediate shifts as well as global mega trends that offer new opportunities and challenges which need to be thought of now. New delivery models, workforce of the future, the digital consumer, emerging ecosystems are themes which will affect the industry in a big way.

Companies need to develop a two-part response to the evolving landscape: near term plan of action and long-term strategic rethinking.

This report forms the microscopic view addressing the 12-18 months’ time frame called ‘Navigating the new normal’. It will be followed by the next report which forms would form the telescopic view addressing a 3-5 year time frame called ‘Winning in the next decade’.


Key Report Highlights



Download the full report here.



The post Future of Technology Services, Navigating the New Normal appeared first on NASSCOM Community |The Official Community of Indian IT Industry.

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