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Four Ways To Leverage Your Entire TEI Study (For The Vendor Sales Leader)

Blog: Forrester BPM Center of Excellence

Since the TEI study reflects the real, measurable impact of a technology investment, we do not quantify (for the ROI calculation) any benefits that the customers themselves have not measured. Nevertheless, it’s important to consider the abstract, and that’s why we have the Unquantified Benefits section.

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