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Forrester’s CX Sydney Forum 2018: Are You Ready To Be Your Firm’s Engine Of Growth?

Blog: Forrester BPM Center of Excellence

Believe it or not it’s that time again. Less than 7 weeks until our next CX Forum in Sydney, on May 10th. Are you and your team ready? Deep customer understanding – even customer obsession – is now the defining posture of many leading CX leaders and teams. Successful brands regularly leverage this understanding to […]

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