Forrester’s CX Sydney Forum 2018: Are You Ready To Be Your Firm’s Engine Of Growth?
Blog: Forrester BPM Center of Excellence
Believe it or not it’s that time again. Less than 7 weeks until our next CX Forum in Sydney, on May 10th. Are you and your team ready? Deep customer understanding – even customer obsession – is now the defining posture of many leading CX leaders and teams. Successful brands regularly leverage this understanding to […]