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FIS Award Shows How Communications Can Stop Card Fraud

Blog: Enterprise Decision Management Blog

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Sometimes, even something as complex as stopping card fraud can come down to something relatively simple: better communications. A sterling example of this is the FIS SecurLOCK Communicate system, which just received the Best in Category award for the Fraud Fighter category in the Pay Awards given by Paybefore magazine.

SecurLOCK Communicate, which is based on FICO Customer Communication Services, contacts bank customers in near real-time when fraud is suspected. The two-way communication system provides for auto-resolution via SMS/text, email and voice in a fully automated process that reduces overhead and minimizes losses.

The results are impressive:

More than 6,000 banks are utilizing the program, which supports more than 600 million transactions monthly. SecurLOCK Communicate is a vital part of the FIS solutions for fraud protection.

Congratulations to FIS on their award!

The post FIS Award Shows How Communications Can Stop Card Fraud appeared first on FICO.

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