Business Management Presentations Process Management Process Modeling Service Oriented Architecture (SOA)

Example: Use of BPM to monitor an ESB-centric integration

Description

Some « pieces of work » got lost between applications which are involved in an implicit business process….

Transcript

FOR OMG BPM/SOA COP WORKING SUB-GROUP, 2010-06-02 EXAMPLE: USE OF BPM TO MONITOR AN ESB-CENTRIC INTEGRATION Alexander Samarin Richard Vigniel The situation

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration ESB-centric view – only flow of data Enterprise Service Bus (ESB) Application 1 Application 3 Application 2 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Process-centric view – both flow of control and flow of data Process Application 1 Application 3 Application 2 Primary importance – the result of working together, but not individual exchanges (like in the football) 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Context

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration In-house understanding of the process

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration

Tax declaration-centric version of the process Click for animation 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration

What to monitor? 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration SLA SLA SLA SLA SLA SLA Takeover time Takeover time Takeover time SLA of each block

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Takeover time between blocks

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration General recommendations

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Control process in this POC 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Integration with the ESB

App1 App2 ESB ( technical routing and transformation) 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Definition of metrics 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Capture of metrics 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Format of the message

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Test scenario

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Report – initial view No process instances 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Messages « Start monitoring» sent 30 instances are instantiated 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Messages « End of Taxations  » sent 28 instances in the state « tax » Ratio of groupping = 0% 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Messages « End of Facturation » sent 24 instances terminated Ratio of groupping = 85% (24/28) 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Report Designer Data Sets Mise en page Propriétés 2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Conclusion

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration Thank you!

2010-06-02 Example: Use of BPM to monitor an ESB-centric integration

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