European Union Ruled: Shady Design Practices Are Illegal
Blog: Forrester BPM Center of Excellence
EU adopted a set of regulations that condemn misleading techniques such as dark patterns. The EU sets new standards, catching digital businesses that over-focus on conversion funnels and possibly use deceptive design techniques red-handed. The user experience (UX) community, that has been advocating for ethical design for years without getting a seat at the table, […]
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