End-to-End: the Industrial Equipment Case (continued)
Blog: BPM.com
At some point, the company realized that there are two views on the process. From the vendor’s perspective, the process ends when all the contractual obligations are met. However, from the customer’s perspective it looks slightly different. The desired result is not the equipment properly mounted, assembled and tuned – it’s the equipment actually producing the goods.
Leave a Comment
You must be logged in to post a comment.