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Dynamic Case Management for Life Sciences and Healthcare

Blog: Appian Insight

Over the past decade, Princeton Blue has helped transform a variety of business processes that are critical to our customers’ businesses using the Appian low-code automation platform coupled with our thought leadership and expertise. Throughout this process, we’ve made some key observations from these project implementations, specifically within the Life Sciences and Healthcare industries. We have witnessed how these industries have ow-code automation to transform their core processes and achieve impressive business outcomes. One pattern across the dozens of solutions implemented in these industries was the need for dynamic case management, particularly for more strategic initiatives.

As we look at various use cases that have a significant impact on the businesses in these industries, we see a pattern. All of them needed real-time agility in terms of workflow, collaboration, process transparency, and status progression. Let’s take a deeper look at these use cases.

Label Management for Life Sciences

Despite the innovation in technology, the Label Change Management process in most life sciences companies is still managed with multiple disparate systems, including email, along with a variety of human tasks and activities. For most life sciences companies, the Label Change management process has the following pain points:

A label management solution powered by Appian’s Dynamic Case Management capability addresses these pain points by orchestrating the end-to-end process that spans all countries and unifies data across borders. With this, Appian provides real-time visibility into change requests globally.

Here are some highlights of this label management solution built using Appian dynamic case management for our customers.

With Appian’s dynamic case management capability, we have helped various life sciences clients in transforming their label change management process.

Emergency Response for Hospitals

On the healthcare side, we’ve been able to help improve care delivery through Appian’s Dynamic Case Management as well.

When a 911 call for a medical emergency is received l, the most critical aspects can include: a fast response time; flexibility in defining the workflow to resolve the emergency; the collaboration between doctors, nurses and EMTs; and real-time visibility into the most updated information while maintaining statutory hospital SLA compliance requirements.

Today, most hospitals face the following challenges:

All of this creates an environment that is non-collaborative which can adversely affect care delivery and patient outcomes.

The Dynamic Emergency Response solution addresses these pain points by automating the process with the Appian low-code automation platform. It provides flexible and dynamic workflows, real-time collaboration, live status and progression tracking, HL7-based integration with other hospital applications, and a mobile-enabled user experience so hospital staff can access the information and make decisions wherever they are. Here are the key highlights:

See Dynamic Case Management in Action

Let us know if you’d like to see a demo of the Label Management or Dynamic Emergency Response solutions built using Appian’s dynamic case management capabilities.  Other use cases where dynamic case management has added value include Study Start-up and Drug Safety, amongst others. Click here to learn more.

Appian’s low-code automation platform is well-equipped to build such Dynamic Case Management solutions quickly. Princeton Blue has delivered 216 Appian projects over the past 11 years, with 47 of them in 2019 alone.

We hope to see you at Appian World 2020 in Florida:

Pramod Sachdeva
Founder and Managing Director
Princeton Blue, Inc.

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