Drive Contextual Communication with Oracle Content Management
Blog: Oracle BPM
Contextual communication can be achieved if you have these three elements to stitch the solution –
1. Customer profile & activity repository (most likely stored in CDP)
2. Event (trapping the moment based on customer activity)
3. Messaging (Content of interest presented in interesting way)
Oracle Content Management can help customer deliver contextual communication with its dynamic content delivery .
Leave a Comment
You must be logged in to post a comment.