Blog Posts Process Management

CX: How Indian Brands Performed In 2021

Blog: Forrester BPM Center of Excellence

Ever watched 50 First Dates? It’s the one where Adam Sandler woos Drew Barrymore, but there’s a catch: each date is a “first date” because she can’t remember anything from their previous encounters. All thanks to her short-term memory loss. So he’s forced to impress her all over again, every single day. A version of […]

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