CX Execs Rise To Power Across B2C and B2B Industries
Blog: Forrester BPM Center of Excellence
Unprecedented Growth Chief Customer Officers and Chief Experience Officers were once a small community of visionaries and practitioners pioneering CX across industries. But we’ve seen more than 1,000% growth in the CX executive role in just five years, and in that time many have turned that new frontier into an established practice and a successful […]
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