process management blog posts

Customer first: New U.K. consumer duty for the financial services industry

Blog: OpenText

decorative image of woman signing documents on an iPad

Have you ever been presented with stack of financial documents plastered with sticky notes and felt confused about where to sign and overwhelmed by the wording? This often happens to consumers when, for example, reviewing details about a new car lease or opening a new investment account. To start, the length of a car lease …

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