Customer Experience Driving the Convergence of AI and BPM
Blog: Genpact Blog
AI is the hottest thing in the business process management (BPM) industry and it is continuing to heat up. In fact, it’s on fire! But, the funny thing is that AI isn’t new. What is new is how businesses are using AI. We like to call it the new generation of AI — deep reasoning […]
The post Customer Experience Driving the Convergence of AI and BPM appeared first on PNMsoft.