Blog Posts Process Management

Customer Experience Driving the Convergence of AI and BPM

Blog: Genpact Blog

AI is the hottest thing in the business process management (BPM) industry and it is continuing to heat up. In fact, it’s on fire! But, the funny thing is that AI isn’t new. What is new is how businesses are using AI. We like to call it the new generation of AI — deep reasoning […]

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