Blog Posts Process Management

Creating Creativity: Proven, Practical Techniques

Blog: Forrester BPM Center of Excellence

When I recently interviewed Bob Baxley (SVP of Design at ThoughtSpot) about design, for my research about creativity, he emphasized two great points: “Designers tend to get eaten alive by mechanical production questions like ‘we need a dialog box. Can you design one?’” “Magic happens when you get to third-order thinking like ‘why do we […]

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