Countdown To Forrester’s CX Sydney Forum 2019
Blog: Forrester BPM Center of Excellence
Change The Game By Embracing Radical CX Innovation OK, so you’ve elevated and transformed your CX practices over the past five (or more) years. These practices have become more professional, more analytical, and more focused on business impact. But there’s one area where many of us still fall short: innovation. I’m not talking about incremental […]
Leave a Comment
You must be logged in to post a comment.