Blog Posts Process Management

Companies Must Start Creating Human-Machine Collaborations

Blog: Forrester BPM Center of Excellence

Last year, my colleague J. P. Gownder and I got to talking about the impact on employees both from companies’ automation efforts and their eagerness to integrate artificial intelligence and robots. We noticed that most of the predictions of how this would go were either utopias viewed through rose-colored glasses or dystopian nightmares darker than […]

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