Comment on Harmon on BPM: Robotic Process Automation Comes of Age by George Barckley
Blog: BPTrends - Harmon on BPM
Hi Paul,
Nice write-up.
RPA and BPM serve two separate roles in business. RPA should be a tool that an 8 to 5 person would use to automate routine. Once captured the RPA tool now knows how the sausage is made at least on a very small scale. At this point, the many RPA pieces can be rolled up into a mature and centralized BPM service.
Historically, BPM required projects to identify a process, document the process, model the process and than add it and its bag of rules to a workflow based system. Today RPA can be used to cover the initial BPM steps e.g. identify, document, model.
Check out the many RPA tool sets, they look like automated software testing tools of yesterday.
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