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Chatbots Leading the way in Enterprise Process Improvement

Blog: BPTrends - Articles

Renat Zubairov , CEO of elastic io, says that industry experts are encouraging businesses to explore the potential of chatbots. For companies where huge infrastructure and thousands of servers are a reality, creating that automatic chat at the start of an interaction with the customer is a strategy that works. Read why in this thought provoking Article.

Author information

Renat Zubairov

Renat Zubairov is CEO and co-founder of elastic.io, a leading innovator in as-a-service integration.

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