Change Management Strategies – Automation Adoption | UiPath
Kate McDaniel is blogs editor at UiPath.
Susan Steele, global chief human resources (HR) officer for Cision, and Katherine Wetmur, international chief information officer (CIO) of Morgan Stanley, joined us at FORWARD III, the largest gathering of Robotic Process Automation (RPA) experts and practitioners. As panel participants, they discussed the change management strategies that have helped make automation successful at their companies.
At many companies, change management is reactive. New technologies pose new challenges and companies react, trying to balance the advantages of new tools against changes employees may view as uncomfortable.
Adopting automation technologies requires a different approach
Companies that want to stay competitive need to develop an ‘automation first’ mindset. Thinking automation first, however, also means developing proactive change management strategies.