Blog Posts Process Management

Cap and Trade – In Process Management

Blog: BPM Unplugged - David Novick

What does cap and trade have to do with process management?  Recently, I was reading an interesting article about cap and trade for carbon in the eco-debates.  And, whether you are for or against it, there, I started to think about how useful it could be in our workplace and with our customers.

The “cap” part is really like a constraint.  It can be imposed on us by customers (we want x in y days) or by our own internal limits (resources, automation, knowledge).  The “trade” part is exchanging available resources to help us meet the cap.  

In todays environment, when companies are laying off workers, customers,looking for greater value in everything, are going to place even more demands on the business.  If we can understand what those demands are, develop a method to measure them and understand and define our own internal constraints, then we can create process based upon roles, rather than people, look to see where available resources are, leverage those resources to make sure our constraints are working at their maximum potential.  Then, when our internal constraints are struggling to meet the cap, we should elevate the constraint so that it can meet that cap… assign more resources to the same roles.

So, to do this, we need to understand what caps are imposed, what constraints we have internally, what our roles need to be to leverage those constraints to meet those caps and the exchange roles within the organization so that our most constrained points work toward meeting the caps.  When companies are laying off more workers, roles and processes need to be better disciplined so that customers don’t go elsewhere.

Posted in BPM Unplugged Tagged: LinkedIn

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="http://www.businessprocessincubator.com/content/cap-and-trade-in-process-management/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples

BPMN.org

XPDL.org

×