Blog Posts Process Management

Call For Entries: The 2018 Enterprise Architecture Awards

Blog: Forrester BPM Center of Excellence

Most organizations today recognize the need to become customer-obsessed digital businesses. They need to map out customer touchpoints to fully understand their customers’ experiences and interactions with their firms’ processes and those of their partners. They also must transform their internal operating models and technology foundations, creating new systems of engagement and systems of insight […]

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