Contributed on February 23, 2015

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Business Analysis: A Business Developer Guide on How to Position Role-based Workshops for Success

Description

Business Analysis training is rapidly gaining interest and BABOK (Business Analysis Body of Knowledge) is becoming a dominant framework in many parts of the world. Business analysis training helps to improve communication between business stakeholders and developers, enabling organizations to manage their use of resources more effectively, cut costs and prevent delays.

Agenda:
– Introduction
– About Business Analysis
– Business Needs
-Go-To-Market Strategy
-Get Started
– Questions & Answers

Transcript

Copyright © 2014 ITpreneurs. All rights reserved.
Business
Analysis
A Business Developer Guide on
How to Position Role-Based
Workshops for Success
Copyright © 2014 ITpreneurs. All rights reserved.
Welcome to
ITpreneurs
Deborah Burton, Channel Marketing Manager
Copyright © 2014 ITpreneurs. All rights reserved.
Accelerate Your
IT Training Business
Copyright © 2014 ITpreneurs. All rights reserved.
Low Barrier & High Impact:
How ITpreneurs can boost your Top- & Bottom-line
Save content costs by up to 80%
● No Content Development Costs
● No Content Maintenance Costs
● Pay-per-use: Use more, pay less!
Stay on the Cutting-Edge
● First to Market
● Consistent Quality
● Various Delivery Formats
● Always Up-to-Date
● Partner Enablement
Increase Revenues
Access a Comprehensive Library
● 1000+ Titles
● Across most IT Domains
● 12 Languages
● Some unique Titles
Save Costs
Enjoy Convenience
● Anytime, Anywhere ordering
● Marketing Support
● Exam Services
● Accreditation
● Trainer Services
Copyright © 2014 ITpreneurs. All rights reserved.
Business Analysis:
A Business Developer Guide on How to Position Role-
Based Workshops for Success
Copyright © 2014 ITpreneurs. All rights reserved.
Presenter:
Rick Freeman
President, RG Freeman Group
Moderator:
Connie Tai
Products & Solutions Marketing, ITpreneurs
Today’s Speakers
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*
Agenda
● Introduction
● About Business Analysis
● Business Needs
● Go-To-Market Strategy
● Get Started
● Questions & Answers
Copyright © 2014 ITpreneurs. All rights reserved.
The RG Freeman Group is a learning solutions company focused on educating IT,
Business and Management professionals through a broad range of knowledge
transfer and consulting services.
We specialize in organizational development for Agile Transformation and
business analysis training solutions.
The RG Freeman Group provides enterprise training solutions through training
partners that are recognized as quality leaders in their respective markets.
RGF Group is led by a team that consists of seasoned, energetic individuals with
an average of 20+ years experience who have proven themselves within a variety
of industries and consulting firms.
About RG Freeman Group, LLC
Copyright © 2014 ITpreneurs. All rights reserved.
Vincent J Bordo, MS, CBAP
Senior Business Analysis Instructor, Writer and Mentor
RG Freeman Group BA writing team:
Patrick van Abbema, PMP, CBAP, CSP, MCT
Chief Business Analyst and Lead BA writer
Martin Schedlbauer, Ph.D., CBAP
Business Analysis Consultant , Writer & Trainer
Copyright © 2014 ITpreneurs. All rights reserved.
● IT Professionals need to possess expertise in
multiple domains.
● Technical aptitude alone will no longer be
enough.
● IT professionals must prove they can
understand business realities- industry, core
processes, customer bases, regulatory
environment.
● And contribute real business value to their
enterprise.
The IT Professional Outlook:
Where do we go from here?
Copyright © 2014 ITpreneurs. All rights reserved.
BAs are responsible for identifying the business
needs of their clients and stakeholders to determine
solutions to business problems.
Requirements Management
The ITpreneurs Business Analysis curriculum
teaches learners to identify their audience,
determine their requirements and provide them with
accurate and appropriate information.
Copyright © 2014 ITpreneurs. All rights reserved.
TOGAF®, an Open Group standard
BA training is about learning to get the requirements right. Inaccurate
requirements is the major cause of IT project failures.
Some organizations don’t use BA’s, but all organizations must develop
requirements for projects.
With ITpreneurs business analysis training, you will help your customers
improve communication between the business and technology
stakeholders.
What is Business Analysis?
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Business Needs
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Are you wondering if your clients need
business analysis training?
Consider these statistics from CIO Magazine:
● 66% of software projects aren’t expected to finish on time or on budget
● 56% of project defects originate in the requirements phase of the project
● Completed projects have only 52% of proposed functionality
● 71% of failed software projects are traced to poor requirements
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Poor requirements management is a major
cause of project failure, second only to
changing organizational priorities.
PMI 2014 Pulse of the Profession®
Some more statistics..
The number of business analysis jobs is
predicted to increase 19 percent by 2022,
according to the U.S. Bureau of Labor
Statistics.
$46 billion is spent on fixing software
requirements errors (USA)
International Institute of Business Analysis
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A business analyst works as a liaison among stakeholders in order to elicit,
analyze, communicate, and validate requirements for changes to business
processes, policies, and information systems. Ultimately, business analysts want
to achieve the following outcomes… Learn to:
● Reduce waste
● Create solutions
● Complete projects on time
● Improve efficiency
● Document the right requirements
BA Learning Goals
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The BA Training you provide to your
customers will help them improve
communication in their organizations.
Your clients will benefit by:
• cutting costs and delays
• gathering complete and accurate project requirements
• creating clear and concise business requirements documents
• managing effective use of resources
Copyright © 2014 ITpreneurs. All rights reserved.
BABOK® & IIBA®
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Underlying Fundamentals
• Communications
• Leadership
• Problem Solving
• Business Knowledge
• IT Knowledge
Business Analysis Planning and Monitoring
Requirements Analysis
Solution Assessments
and Validation
Enterprise Analysis Elicitation
Requirements Management and Communications
BABOK® Knowledge Areas
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Develop and maintain standards for the practice of
business analysis and for the certification of its
practitioners
The IIBA® is an international not-for-profit professional
association for business analysis professionals.
Vision
The world’s leading association for
Business Analysis professionals
Mission
International Institute of Business Analysis®
Copyright © 2014 ITpreneurs. All rights reserved.
● Qualified practitioners will receive the designation – Certified Business
Analysis Professional™ (CBAP®)
● This certification is designed for individuals with an advanced level of
knowledge and experience
● The IIBA® also offers an additional certification program called CCBA . The
Certification of Competency in Business AnalysisTM (CCBATM) is an
intermediate level designation which has less experience requirements.
CBAP -7,500 experience, CCBA- around 3,800 hours
● There are currently 4,284 CBAPs and 622 CCBAs
The CBAP® Certification
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● Five years (7,500 hours) of business analysis
work in the last 10 years experience
● Demonstrated experience and knowledge in 4 out
of 6 BABOK® Knowledge Areas
● 21 hours of BA professional development in
the last 4 years
● Minimum high school diploma or equivalent
● Two professional references
● Signed Code of Conduct
Certification Entrance Criteria
Copyright © 2014 ITpreneurs. All rights reserved.
There are currently a total of 18 BA related courses offered by ITpreneurs
available for PDUs for PMPs (Project Managers) (PMI) and CDUs for BAs (IIBA)
● From 2-day intro to BA courses to 4-day intensive workshops leading to
International Institute of Business Analysts (IIBA®) CBAP® certification
● Those workshops can also be combined into a comprehensive professional
certificate series
● The Business Analysis suite of workshops conforms to the IIBA Business
Analysis Body of Knowledge (the BABOK®).
● Classes can be delivered live in person or virtual live online.
Available BA courseware from ITpreneurs
Copyright © 2014 ITpreneurs. All rights reserved.
● Inclusion of the most current BABOK® 2.0, (Soon to be 3.0, November
2014) which has become the standard for best practices for business
analysis.
● A new PMI Professional in Business Analysis (PMI-PBA)SM is being
developed by PMI. We will also offer courses aligned with that credential
too, when it is released end of the year.
● Either now or in the future, teaching a BA course without basing it on the
BABOK® may become like teaching a non-PMBOK PM course or a non–
authorized ITIL Course.
Why license the BA courseware from
ITpreneurs?
Copyright © 2014 ITpreneurs. All rights reserved.
Certification course: 4 days
Certified Business Analysis Professional (CBAP®) Exam Preparation Courses prepares for both: Certified Business
Analysis Professional (CBAP®) and Certification of Competency in Business Analysis (CCBATM)
Business Analysis Essentials – 2 days (Foundation)
Strategic Enterprise Analysis – 2 days
Writing Effective Business Cases – 2 days
Eliciting and Writing Effective Requirements – 3 days
Process Modeling Using BPMN – 2 days
Managing and Communicating Requirements for Projects – 2 days
BA Electives:
Agile for Business Analysts – 2 days Managing Requirements for SharePoint Projects- 2 days
Understanding Root Cause Analysis – 2 days
Sample of ITP BA Courses
(Titles in ORANGE are most popular courses)
Copyright © 2014 ITpreneurs. All rights reserved.
Role-Based Business Analysis Workshops
Agile
Communication &
Leadership
System Design &
Programming
Project Management
Skills &
Techniques
Strategic Enterprise
Analysis
Process Modeling
Using BPMN
Stakeholder
Expectations
Management
Writing Effective
Business Cases
Eliciting and
Writing Effective
Requirements
Managing and
Communication
Requirements for
Projects
Implementing an
Agile Project
Agile for Business
Analysts
Managing
Requirements for
SharePoint Projects
Understanding Root
Cause Analysis
Problem
Determination and
Root Cause Analysis
Planning and
Managing Agile
Projects
Advanced Root Cause
Analysis (RCA)
Business Process
Improvement
Requirements
Facilitation Workshop
Process Quality
Management
UML for Business
Analysts
UML for developers
Use Case
Workshop
Managing the Agile
Product Development
Life Cycle
Business Analysis
Life Cycle
Accelerated
Workshop
Implementing an
Agile Project
Planning and
Managing Agile
Projects
Managing the Agile
Product Development
Life Cycle
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Go-To-Market
Copyright © 2014 ITpreneurs. All rights reserved.
A strong curriculum, based upon a proven methodology that provides individual
and corporate skills improvement and certification.
An unequaled delivery platform that consists of curriculum created by industry
subject matter experts that allows for courseware customization for private
classes to help you deliver compelling solutions to your clients.
ITpreneurs facilitators are recognized for their ability to provide instruction of
theory and their ability to ground that theory into real life application!
ITP BA Program has …
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● HR
● Person responsible for training
● Business Analysts
● Systems Analysts
● IT Project Managers
● SW Developers
● Business Process Analysts
● Project Managers
● Your current ITIL customers all need to deliver
accurate requirements!
Who do I Approach for BA Training?
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How are your IT projects running?
● On schedule?
● On time?
● On budget?
Which of the above is most critical?
What does your organization do well in
deploying IT projects?
BA questions to ask?
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BA Questions to Ask
● How are your requirements projects running?
● Correct requirements? Happy Stakeholders?
● Are your business users dissatisfied with the IT deliverables?
● Do they think the developers don’t listen and they don’t get the results they need from IT Projects?
● Are your communications difficult between IT and the business users?
● What does your organization do well in SW Development and other projects?
● Is there a requirements process flow or method for your IT projects?
● Is it used?
● To what extent?
● Are those who use it more efficient/successful?
At what level in your organization does P/L responsibility go?
Who is in charge of approving, prioritizing and allocating resources for projects in your organization?
Copyright © 2014 ITpreneurs. All rights reserved.
● Solution Selling process fits well – Consultative sale
● BA training is a feeder system to your other training offerings
● You gain insights to new programs within an organization – leverage with
your other lines of training offerings
● Works across a variety of target markets
● Cuts across multiple LOBs within an organization
BA Training & Consulting
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Four scenario areas that have opportunities
• IT Governance
• Product Development
• Quality Management
• Mergers and Acquisitions
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Possible next steps to recommend to
clients…
● BA Test Drive Free Workshops and leverage the ITpreneurs SME!
● Pilot class(es)
● Conversations with Client’s internal constituencies
● Meet with other stakeholders from your IT clients
● Follow up meeting or teleconference with ITP to discuss your specific
situation
● Scheduling / Logistics / Customization Issues
● ITpreneurs BA Curriculum
Copyright © 2014 ITpreneurs. All rights reserved.
Get Started
Copyright © 2014 ITpreneurs. All rights reserved.
How You Can Get Started – 1/2
Classroom Courseware Instructors
Train your own instructor,
or leverage an ITpreneurs
instructor to teach
Exams
We’ll help you book
and deliver all exams –
online or paper based.
1/2
Copyright © 2014 ITpreneurs. All rights reserved.
How You Can Get Started – 2/2
Visit the ITpreneurs.com Website
Review the Product of Interest
Get in touch either through the Contact
Form, send us an email, or call!
2/2
Copyright © 2014 ITpreneurs. All rights reserved.
Contact
Connie Tai
Products & Solutions Marketing
ITpreneurs | Rotterdam | The Netherlands
+31 107.110.260
info@itpreneurs.com
Copyright © 2014 ITpreneurs. All rights reserved.
Q&A