Bring Loyal Customers Comfort And Joy This Holiday Season… Not Just Discounts
Blog: Forrester BPM Center of Excellence
This blog post is part of Forrester’s Holiday 2018 retail series. With Black Friday less than a month away, it’s only a matter of time before holiday promotional activity reaches a fever pitch. But for many consumers, the holiday shopping season brings with it an intense mix of emotions. For some, it’s their favorite time […]
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