One of the
questions respondents were asked in PEX Network’s July 2014 survey was how
would they define the purpose of the process excellence at their company.
many answers, a few follow:
ü – To continually improve the current processes and
develop new and innovative ways to exceed our customer’s expectations.
– Build a more agile framework that breaks down
departmental silos and allows us to adapt to new products/services and customer
experience changes quicker and with less manual work-arounds.
– Reduce cost and increase efficiency.