BPM Strategy
One of the
questions respondents were asked in PEX Network’s July 2014 survey was how
would they define the purpose of the process excellence at their company.
There were
many answers, a few follow:
ü – To continually improve the current processes and
develop new and innovative ways to exceed our customer’s expectations.
– Build a more agile framework that breaks down
departmental silos and allows us to adapt to new products/services and customer
experience changes quicker and with less manual work-arounds.
– Reduce cost and increase efficiency.
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