BPM Quotes of the Week – October 4, 2017
Blog: BPM.com - Quotes of the Week
“The tricky bit is in understanding what ‘going digital’ actually means, for any given organisation. It’s going to be some blend of digitising customer experiences, creating digital products and services / platforms, digitising operations and creating digital workplaces (employee experiences). Different organisations place different emphases on these four perspectives.”
-Neil Ward-Dutton
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