Blog Posts Process Management

Be Serious About Employee Experience, Or Don’t Bother

Blog: Forrester BPM Center of Excellence

Employee Experience is not a new concept, but more and more CX professionals are dedicating their careers to it. We spoke to CX professionals who either report to HR leaders or who have a joint Customer-HR remit as part of new research to decipher where Employee Experience is at. Employee Experience is not a new […]

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