Automation Relations: A Workforce Less Human?
Blog: The Tibco Blog
Along with big data, automation is one of the biggest buzzwords in technology. How do companies effectively implement automated processes? More importantly, how do they differentiate between actions which add significant value to their organization and automatic additions which are effectively busy-work with a big price tag? And amid large-scale corporate change, what’s next for employees—is the future a workforce less human?
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Automation is already pushing its way into many aspects of daily consumer life: Automated bank machines, airport kiosks, and even 3D printers have fundamentally changed the way users interact with technology. Employees may be next: According to Live Trading News, up to 45 percent of the activities currently performed by workers could be automated using current technologies—activities which total approximately $2 in wage spending each year.
It’s no surprise, then, that employees are getting jumpy about their jobs: What happens when critical tasks can be completed more efficiently—and cheaply—by automated processes? Live Trading’s research, however, suggests that in the near and mid-term it won’t be possible or profitable to replace human-centric jobs. Instead, new processes will redefine their purpose and restructure their day-to-day schedule. What’s more, the use of automated processes to handle repetitive and less “creative” tasks offers the chance for workers to pursue more fulfilling goals in pursuit of company success.
According to the Bankok Post, the adoption of automation tools may actually be a step toward a more human workplace. When data entry tasks, storage, and even analytics are handled by automated process, the result is a deeper database of worker information and interactions, coupled with more time for staff to go in-depth and discover what’s working in their company and where processes could be tweaked or fully replaced to improve workplace culture and employee satisfaction. In effect, leveraging machines gives human more time to be human, rather than compelling them to perform tasks which—until recently—couldn’t be performed by an automated system but aren’t exactly fulfilling.
The bottom line for automation implementation? Go slow. Employees are naturally reticent about digital processes or new devices “taking over” their jobs. If their contribution remains valued, and they’re supplied with new tasks that support strategic business aims, automation can become a force for positive cultural shift and the precursor to a better informed and more adaptable workforce.
Routine work takes time, and lots of routine work can take over your life. That’s where TIBCO Simplr comes in. Personal automation means getting routine jobs done automatically using the cloud apps you rely on every day. TIBCO Simplr makes it happen—just connect, automate, and go. To learn more about Simplr, automation, and a host of other cutting-edge topics, attend TIBCO NOW in Las Vegas next month. Click here for the full event agenda.