Blog Posts Process Management

Attention All Airlines: Is Your Inaccessible Document Technology Turning Away Customers?

Blog: OpenText

Imagine you’re an airline executive and a small but significant percentage of your customers—let’s say 10% or less—download flight itineraries and boarding passes from your website only to find that the information in these documents was jumbled up and, in some cases, missing altogether. What would you do? Would you be concerned enough to take …

The post Attention All Airlines: Is Your Inaccessible Document Technology Turning Away Customers? appeared first on OpenText Blogs.

Leave a Comment Cancel reply

You must be logged in to post a comment.

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/attention-all-airlines-is-your-inaccessible-document-technology-turning-away-customers/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Some integration examples