Assess BPM Past To Create Better Process Management Future
Blog: APQC Blog
Many of you may have heard me say, “you have to know where you have been, to know where you are going.” Not only does this give you the foundation to know what you need to plan for, but frankly, it’s also always good policy to acknowledge the past before moving on.
So that’s what I wanted to share with you all today. As we prepare for a new year filled with exciting research, I wanted to take some time to share-in my opinion-our best research from 2018.