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Amid Holiday Chaos, Amazon Bars Sellers From Using FedEx Ground For Prime Shipments

Blog: Forrester BPM Center of Excellence

Last weekend, Amazon informed its 3rd party sellers (which account for more than half of its unit sales) that they are no longer allowed to use FedEx’s ground delivery service for Prime shipments. In its email announcement, Amazon noted that its reason is a decline in the delivery network’s performance and that it won’t lift […]

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